Privacy Policy

Effective Date: 2/21/2023

EmergencySafeWater.com ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services. Please read this policy carefully to understand our practices.

1. Information We Collect

We collect information in several ways, including when you:

  • Visit our website

  • Place an order

  • Fill out a form

  • Sign up for our email list

  • Contact us directly

A. Personal Information

This may include:

  • Full name

  • Company or organization

  • Shipping/billing address

  • Phone number

  • Email address

  • Payment details (processed securely by third-party services)

B. Non-Personal Information

Automatically collected via cookies, log files, and analytics tools:

  • Browser type and version

  • Operating system

  • IP address

  • Device type

  • Geographic location (based on IP)

  • Time and date of access

  • Pages visited and referring URLs

2. How We Use Your Information

We may use the information collected from you in the following ways:

  • To process and fulfill orders

  • To respond to your inquiries and provide customer support

  • To personalize your website experience

  • To send important updates about your order or our product

  • To improve website functionality and content

  • To send periodic marketing communications (only with your consent)

  • To comply with legal obligations and protect our rights

You can opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly.

3. How We Share Your Information

We never sell your personal information. However, we may share it with:

  • Service providers: Shipping carriers, payment processors, and website analytics partners, under strict confidentiality.

  • Legal authorities: When required by law, regulation, subpoena, or court order.

  • Business transfers: In the event of a company merger, acquisition, or sale of assets, your information may be transferred to the new ownership entity.

4. Cookies and Tracking Technologies

Our site uses cookies, pixels, and tracking scripts to enhance your experience. These help us:

  • Remember your cart or login preferences

  • Measure site performance

  • Analyze traffic and user behavior

You can control cookies through your browser settings. Note that disabling cookies may limit some functionality.

5. Data Security

We take data security seriously. To protect your information, we implement:

  • SSL encryption for data transmission

  • Firewalls and intrusion detection systems

  • Access controls and secure server environments

  • Regular software updates and security patches

However, no method of data storage or transmission is 100% secure. While we do our best, we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected, including:

  • Legal, accounting, and reporting obligations

  • Order history and customer service records

  • Opt-in marketing (until unsubscribed)

You may request data deletion or review by contacting us.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your information

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at the address below.

8. Third-Party Links

Our site may contain links to external websites or services not controlled by us. We are not responsible for the privacy policies or practices of these third parties and recommend reviewing their privacy policies individually.

9. Children’s Privacy

EmergencySafeWater.com is not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe your child has provided us with information, please contact us and we will delete it.

10. Compliance with Laws (Including CCPA & GDPR Principles)

While we primarily operate in the United States, we respect user rights under global standards such as:

  • California Consumer Privacy Act (CCPA): California residents may request to know what data we collect, why, and request it be deleted or not sold.

  • GDPR Principles: Though not bound by the GDPR, we follow many of its best practices in transparency and data protection.

To make a CCPA request or learn more about your rights, please email us.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for legal compliance. Updates will be posted to this page with a revised effective date. We encourage you to review this policy regularly.

12. Contact Us

For any questions or concerns about this policy, your personal data, or to exercise your rights, contact us at:

Safe Water
Email: product@emergencysafewater.com
Phone: ‪(719) 428-5785
Website: www.emergencysafewater.com